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International Journal of Physical Education, Sports and Health
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P-ISSN: 2394-1685 | E-ISSN: 2394-1693 | CODEN: IJPEJB

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"International Journal of Physical Education, Sports and Health"

2018, Vol. 5, Issue 5, Part B

Public organizations’ evaluation: an investigation of municipal sports services in the region of Attica, Greece


Author(s): Krinanthi Gdonteli and Georgios Kipreos

Abstract: The aim of this paper is to explore in-depth aspects of the substantial upgrading of municipal sports services. For this purpose, semi-structured interviews were conducted to three Mayors of the Attica region and the Directors of the Municipal Sports Organizations. For interview questions, the Balanced Scorecard Model was used. Financial, customer, internal processes, tangible, and learning and growth perspectivewere investigated. Results were analysed by “thematic analysis” and showed that there is an urgent need to raise funds through sponsorship. Organizations show great awareness to vulnerable groups, but in terms of technology and innovative administrative applications, limited use is registered. Tangible seem to need upgrading, and staff is not sufficient, and no measures are taken to train them further. Overall, the study shows that there is a lot of room for modernization, and also that the Balanced Scorecard Model is a useful tool for evaluating Municipal Sports Organizations.

Pages: 108-112  |  299 Views  10 Downloads

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How to cite this article:
Krinanthi Gdonteli and Georgios Kipreos. Public organizations’ evaluation: an investigation of municipal sports services in the region of Attica, Greece. International Journal of Physical Education, Sports and Health. 2018; 5(5): 108-112.
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